Garbage is the principal regular point of contact between
individuals and their local government. If people are happy with
their garbage pickup, they are likely to be happy with their local
government. For this reason, smart high-level local government
officials make sure that garbage pickup is done well.
In Chicago, the members of the board of aldermen wanted to be given
credit for garbage pickup. They also wanted to use it as a way to
provide their supporters with jobs. To do...